Customer Care

For us to best assist you with purchases and even general questions about products, services, how to book, shipping information, etc. don't ever hesitate to reach out to us via EMAIL! We treat all customers with the upmost respect and value a personal and long term connection. Never will you be put out the loop of things! Communication & Comfortability is our top priority. We want to give you the most personal purchasing experience that you can't get from anywhere else.

 

Return Policy 

Bundles, Frontals, Closure, Hair accessories are non-refundable products! We do exchange such items if you accidentally get sent the wrong texture or lengths. Exchange is NOT a refund. Custom colored wigs also can not be refunded being that they are made specially for a specific customer. All other wigs can be refunded or exchanged WITH AN APPLICABLE REASON. The reason will then will have to be approved by the owner. Please don't hesitate to contact regarding more information about our policy via email.

 

Payment Methods

-Credit / Debit Cards

- Paypal 

-Offline Payments 



Shipping Policy

Please Read Before ordering. 

All wigs are made to order and I'm only one person. We only take custom orders at least a full 2-3 weeks out.  So, if you need this unit next week, it might not get to you in time! UNLESS its a ready to ship wig. We ship out every Saturday, meaning you must put in your custom unit order 2-3 Saturdays before you need it..  For example, if you want your unit by the 26th of the month, you need to order by the 12th or 5th to ensure delivery. 

Bundles, Closure, Frontal, and Hair accessories orders ship faster.  The turn around time is about 5-6 days. Due to the pandemic, shipments can be delayed. However, we will ensure you will get your purchased product! 

Customer Care

For us to best assist you with purchases and even general questions about products, services, how to book, shipping information, etc. don't ever hesitate to reach out to us via EMAIL! We treat all customers with the upmost respect and value a personal and long term connection. Never will you be put out the loop of things! Communication & Comfortability is our top priority. We want to give you the most personal purchasing experience that you can't get from anywhere else.

 

Return Policy 

Bundles, Frontals, Closure, Hair accessories are non-refundable products! We do exchange such items if you accidentally get sent the wrong texture or lengths. Exchange is NOT a refund. Custom colored wigs also can not be refunded being that they are made specially for a specific customer. All other wigs can be refunded or exchanged WITH AN APPLICABLE REASON. The reason will then will have to be approved by the owner. Please don't hesitate to contact regarding more information about our policy via email.

 

Payment Methods

-Credit / Debit Cards

- Paypal 

-Offline Payments 



Shipping Policy

Please Read Before ordering. 

All wigs are made to order and I'm only one person. We only take custom orders at least a full 2-3 weeks out.  So, if you need this unit next week, it might not get to you in time! UNLESS its a ready to ship wig. We ship out every Saturday, meaning you must put in your custom unit order 2-3 Saturdays before you need it..  For example, if you want your unit by the 26th of the month, you need to order by the 12th or 5th to ensure delivery. 

Bundles, Closure, Frontal, and Hair accessories orders ship faster.  The turn around time is about 5-6 days. Due to the pandemic, shipments can be delayed. However, we will ensure you will get your purchased product!